Effective September 12, 2026. This policy applies to information handled through flawdawraps.com and direct website-related communications with Flawda Wraps LLC.
Information we collect
We collect information you choose to provide when requesting a quote, calling, emailing, or otherwise communicating with the studio. This may include your name, contact information, vehicle year, make and model, requested service, project details, preferred timing, and any photos or files you submit. Please do not send sensitive financial, identity, medical, or account credentials through a quote request.
The website may also receive limited technical information needed to deliver and protect the service, such as browser type, device type, referring page, pages visited, approximate region, and request timing. We use Vercel Analytics to understand aggregate website performance and usage. The contact page embeds a map supplied by Google, which may receive technical request information when that map loads.
How we use information
We use submitted information to respond to questions, prepare and discuss estimates, schedule consultations or work after direct confirmation, provide requested services, maintain project and warranty records, and communicate about an active customer relationship. Technical and aggregate usage information helps us operate, secure, diagnose, and improve the website.
We do not sell personal information. We do not treat submission of the quote form as confirmation of an appointment or acceptance of a final price. Starting prices shown on the website remain subject to vehicle, material, coverage, and condition review.
Service providers and disclosure
We may share only the information reasonably necessary with providers that host, secure, analyze, or support the website and business communications. We may also disclose information when required by law, to respond to valid legal process, to protect customers or the business, or in connection with a business transfer. Providers process information under their own terms and privacy practices.
Retention, security, and your choices
We keep information only for as long as reasonably needed for the purposes described above, including customer service, project documentation, warranty administration, legal obligations, dispute resolution, and security. No transmission or storage method is completely secure, but we use reasonable administrative and technical safeguards appropriate to the information handled.
You may ask about, correct, or request deletion of information you previously submitted by emailing flawdawraps@gmail.com. We may retain limited records where required for legal, fraud-prevention, accounting, warranty, or legitimate business purposes. You can limit analytics or third-party map requests through browser privacy controls, content blockers, or by contacting us directly instead of using the website form.
Updates and contact
This policy is effective September 12, 2026. We may update it as the website or our practices change, and the current version will remain posted at this URL. Questions about this policy or the handling of information can be sent to flawdawraps@gmail.com, directed by phone to (407) 795-3435, or mailed to Flawda Wraps LLC in Orlando, Florida.